Rick Case Roswell's Blog

Five Stars! – Yvonne W.

rcroswell — Fri, 20 Jan 2012 19:53:15 +0000

I am extremely satisfied with my experience at Rick Case Hyundai. The store has everything needed to test and purchase a new car in a fast, efficient manner. My salesperson, Tim Henel, was awesome! Very knowledgeable- no arm twisting- very thorough on every aspect of my options. He truly made my feel good about my choices. Overall, this was a great car buying experience for me, and goodness knows, I’ve bought many, many cars in my lifetime!

“Friendly” – Dorothy and Ken W.

rcroswell — Fri, 03 Dec 2010 23:51:26 +0000

“Very friendly and answered all of our questions. They stayed overtime while we made our decision.”

Dorothy and Ken W.

Purchased: 2011 Hyundai Genesis

“Good service is a top priority to me:

rcroswell — Tue, 23 Nov 2010 16:28:16 +0000

“Good service is a top priority to me: therefore, I will keep coming back to Rick Case Hyundai.” Thanks Bonna, we love having you!

“Above and beyond!” – Linda R.

rcroswell — Thu, 11 Nov 2010 19:27:24 +0000

“Helpful, pleasant, above and beyond the call of duty and treated with kindness and respect. David Beamer went the extra mile to help me. I will always come back and buy my next car here. “

Linda R.

Purchased: 2003 Hyundai Elantra

“Extremely satisfied.” – Lester L.

rcroswell — Wed, 10 Nov 2010 16:15:50 +0000

“Leslie and Darren were particularly helpful. I drove 240 miles one way to buy this car because of the way I was treated over
the internet and phone. I have recommended this particular dealership to several friends. I have driven 1600 miles in this
car and am extremely satisfied. I wish my local Carl Gregory dealership had even 1/2 of the class that this Rick Case
dealership has. I was almost caught up in a bait and switch situation in Ocala,FL so I was skeptical of the price at Rick Case.
Darren assured me that the price he quoted me was indeed the price. I was pleasantly surprised to find that he was telling the
TRUTH! How refreshing.”

Lester L.

Purchased: 2011 Hyundai Sonata

“Excellent Customer Care!” – Carolyn T.

rcroswell — Wed, 27 Oct 2010 18:50:08 +0000

To answer the question regarding what is the ONE KEY thing the dealer could have done better….at this time I cannot comment as my car purchase experience with this dealer was overall a very positive one! My sales consultant was great. The finance manager was outstanding and personable. Lastly, the general manager had such a hearty and inviting laugh, you couldn’t help but to join in with him!! I am delighted to have finally made a purchase with a dealership that promotes excellent customer care! I look forward to this new relationship, and my car being serviced right, as well as being treated fairly.

Carolyn T.

Vehicle Purchased: 2011 Hyundai Sonata

Sales Representative: John Henry

“Will Do What It Takes!” – Debra P.

rcroswell — Sun, 24 Oct 2010 20:20:25 +0000

Perfect. Very comfortable and willing to work all aspects of the deal. Will do what it takes!

Debra P.

Vehicle Purchased: 2011 Hyundai Sonata

Sales Representative: Stanley Jackson

“Everything you could want.” – Mike M.

rcroswell — Thu, 21 Oct 2010 14:16:48 +0000

“Everyone hates going to a car dealer! Forget what you thought – go see Lee Presto at Rick Case! Lee was everything you could want. Friendly, knowledgeable and most of all – not pushy! He has a great product, is proud of it and all he did was help the car sell itself.”

Mike M.

Purchased 2010 Hyundai Tuscon

“Extremely personable.” – Michael L.

rcroswell — Tue, 19 Oct 2010 14:20:04 +0000

“Anthony Delgardio was extremely personable and immediately established a relationship with my wife and I. He listened to what I was looking for, told us about the 2011 Sonata that had been returned – we test drove it and within 20 minutes were doing paperwork to buy it. I came back the next day and completed the deal.”

Michael L.

Purchased: 2011 Hyundai Sonata

A great trade-in experience at Rick Case

rcroswell — Wed, 01 Sep 2010 19:11:59 +0000

A great trade-in experience at Rick Case Hyundai!!! http://bit.ly/bSY0Z7